Privacy Policy

Privacy Policy – Erabloom Boutique

This Privacy Policy describes how Erabloom Boutique (“the Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit erabloom-boutique.com (the “Site”), use our services, make a purchase, or otherwise interact with us regarding the Site (collectively, the “Services”).
In this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose data we collect under this policy.

Please read this Privacy Policy carefully.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our practices or for operational, legal, or regulatory reasons.
We will post the revised policy on the Site, update the “Last Updated” date, and take any additional steps required by law.


How We Collect and Use Your Personal Information

To provide our Services, we collect information as described below.
The type of information we collect and how we use it depends on how you interact with us.

In addition to the specific purposes described below, we may use collected information to communicate with you, deliver or improve our Services, comply with legal obligations, enforce our Terms of Service, and protect our rights, our users, and the Services.


What Personal Information Do We Collect?

The type of personal information we collect depends on how you use our Site and Services.
When we say “personal information,” we mean data that identifies, relates to, describes, or can be associated with you.


Information You Provide Directly

This may include:

  • Contact information, such as your name, address, phone number, and email address.

  • Order information, including billing/shipping address, payment confirmation, email address, and phone number.

  • Account information, such as username, password, security questions, and related data.

  • Customer support information, including messages or details you provide when contacting us.

Some features require you to submit personal data. You may choose not to provide this information, but doing so may limit access to certain features or Services.


Information Collected Automatically

We may automatically collect data about your interactions with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

  • Device and browser details

  • Network connection information

  • IP address

  • How you interact with the Site and Services


Information Received From Third Parties

We may receive personal information from:

  • Service providers such as Shopify, which powers our store infrastructure

  • Payment processors that collect payment information (e.g., card data, billing address) to complete transactions

We treat this information according to this Privacy Policy.
See also “Third-Party Websites & Links” below.


How We Use Your Personal Information

We may use your information for the following purposes:

To Provide Products and Services

  • Fulfilling orders

  • Processing payments

  • Sending updates

  • Managing your account

  • Handling shipping, returns, and exchanges

For Marketing and Advertising

  • Sending promotional emails, SMS messages, or mail

  • Displaying targeted advertising on our Site and other websites

For Security and Fraud Prevention

  • Detecting and preventing fraudulent or illegal activity

  • Protecting user accounts
    If you create an account, you are responsible for keeping your login credentials secure.


Cookies

Like many websites, we use cookies.
Information about the cookies used on Shopify-hosted stores can be found here:
https://www.shopify.com/legal/cookies


How We Share Your Personal Information

We may share your personal information with third parties for contractual obligations, legitimate business interests, or other lawful reasons, such as:

  • Vendors and service providers (IT services, shipping, payment processing, analytics, support, cloud storage)

  • Marketing and business partners

  • Affiliates and group companies to support business operations


Third-Party Websites & Links

Our Site may contain links to third-party websites or platforms.
We are not responsible for the privacy practices or security of those websites.
We encourage you to review their privacy policies.


Your Rights: Access, Deletion, and Correction

Depending on your place of residence, you may have the right to:

  • Access the personal information we hold about you

  • Request deletion of your personal data

  • Request correction of inaccurate or incomplete information


Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 support@erabloom-boutique.com